{ strategy / design / development / project management / support }

Support Services

Desktop Software

Maintenance, updating, troubleshooting and optimizing of: operating systems, programs, security software, office packages. Windows (all versions), OS X (all versions), Mac OS, DOS

Hardware Troubleshooting

Desktop hardware, printers, faxes, scanners

Networking hardware troubleshooting

Networking

Installation of new equipment - routers, firewalls, file servers, etc.

Wiring for voice and data

Cloud Based Business Services

Installation and management of Cloud services: hosted email servers, Office Web Apps, and file sharing sites. Cloud based files and backups.

Google Apps for Business, Office 365, hosted Exchange servers, and mixes of multiple services

Training

Conduct training classes and one-on one sessions in the use of various software, systems and procedures. Creation of training materials and documentation.